PlainBlack · Customer Translator

What the customer said.What they actually meant.

Paste a real enquiry. AI reads between the lines and returns four cards: what they said, what they meant, what they're quietly worried about, and a draft reply. This version speaks in a generic voice. The one that sounds like you gets custom-trained on your business.

Try the generic version Train it on your voice

Try a real one

Names and numbers stay private. Nothing is stored. 0/1500

Reading between the lines…

Translation

Verbatim

100%

Confidence

Edit before you ship. This draft is generic, on purpose. The version trained on your voice needs a lot less editing. See how that works.

Custom AI voice

This draft is generic.
The version that sounds like you isn't.

The free tool replies in a tone we made up. Your customers know your voice. They notice when a quote, a follow-up, or a Friday-afternoon SMS suddenly reads like a brochure (or like ChatGPT).

We train a small custom LLM on your past replies, your prices, your turns of phrase, the offers you actually run, and the things you'd never say. It reads enquiries the way you'd read them, and drafts replies the way you'd write them. Same four cards. Your tone, your business, your judgement.

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What the customer said.What they actually meant.

This draft is generic.The version that sounds like you isn't.

This draft is generic.
The version that sounds like you isn't.